AyahFlow Support

Last updated: 2026-09-02

Contact

Email support@bruniqo.de. The planned first release does not require an AyahFlow account. Never send passwords, Apple credentials, full Quran notes, precise locations, or other confidential material. Useful details include the app version, iPhone or iPad model, iOS or iPadOS version, Watch model and watchOS version, and a short list of the visible steps.

First release without purchases

The first release offers no in-app purchases, subscriptions, lifetime offer, or credit packs. This version therefore has no purchase, subscription-management, or Restore Purchases control. AyahFlow automatically recognizes an Apple-verified historical entitlement if an earlier test or distribution version created one; it is not offered for sale again. If historical access is missing while using the same Apple Account, include the app version and visible behavior in your support request, but do not send receipts containing unnecessary personal information. BRUNIQO cannot directly change Apple charges or refunds.

Prayer times and Qibla

Check the calculation method, madhhab, high-latitude rule, time zone, and manual adjustments. Location access is requested only after an explicit action for a local prayer schedule or the Qibla compass. If you decline, manual settings and the remaining core experience still work. Prayer times and compass direction are technical estimates; compare them with a trusted local source whenever accuracy matters.

Local data and Apple Watch

Bookmarks, notes, reading continuation, and settings are stored locally. Back up important material before reinstalling the app or changing devices. The Widget and paired Apple Watch receive only a coordinate-free projection through Apple's local device and App Group interfaces. If Watch information appears stale, open AyahFlow on the unlocked iPhone and then reopen the Watch app.

Accessibility and bug reports

AyahFlow supports VoiceOver, Dynamic Type, Reduce Motion, and German, English, and Arabic with right-to-left layout. For a display issue, include the language, text size, light or dark appearance, and Reduce Motion setting. Screenshots are optional; remove private notes and personal information first. No fixed response time is promised, but requests are handled as promptly as practical.